Privacy Policy

1. Introduction

Royal Crown Factory respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or communicate with us.

2. Information We Collect

We may collect information including:

Information You Provide

• Name

• Company name

• Email address

• Phone number

• Project requirements

• Messages submitted through contact forms

Automatically Collected Information

When you visit our website, we may collect:

• IP address

• Browser type

• Device information

• Website usage data

• Pages visited

• Cookies and analytics data

3. How We Use Your Information

We use collected information to:

• Respond to inquiries and requests

• Provide quotations and services

• Process custom manufacturing projects

• Improve our website and services

• Communicate updates related to your requests

• Maintain security and prevent misuse

4. Information Sharing

Royal Crown Factory does not sell, rent, or trade personal information.

We may share information only when necessary with:

• Service providers supporting our business operations

• Manufacturing or delivery partners when required to complete orders

• Legal authorities when required by applicable laws

5. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, misuse, or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as necessary to provide services, maintain business records, comply with legal obligations, and resolve disputes.

7. Your Rights

Depending on applicable regulations, you may request:

• Access to your personal information

• Correction of inaccurate information

• Deletion of information where applicable

• Withdrawal of communication preferences

8. Third-Party Services

Our website may use third-party services such as analytics, hosting, payment providers, or communication tools. These services may collect information according to their own privacy policies.

9. Policy Updates

We may update this Privacy Policy periodically. The updated version will be published on this page with the revised effective date.

10. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact Royal Crown Factory.